This accessibility statement applies to www.stourporttowncouncil.gov.uk
This website is run by Wyre Forest District Council for Stourport Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also tried to make the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email enquiries@stourporttowncouncil.gov.uk
- call 01562 732750
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: enquiries@stourporttowncouncil.gov.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Technical information about this website’s accessibility
Stourport Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Documents provided by third parties for meeting agendas. Wherever possible we will link to HTML versions of third party information but where this is not possible PDF documents that have been provided to us have to be used.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on current Council business. We are currently working to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix our meeting documentation archive.
Any new PDFs or Word documents, produced by us, that we need to publish will meet accessibility standards.
What we’re doing to improve accessibility
We are constantly monitoring the site for any issues and will respond to any that arise as a matter of urgency.
Preparation of this accessibility statement
This statement was first prepared on 17 September 2020. It was fully reviewed following the upgrade of the website management system on 31 July 2024.
This website was last tested in July 2024 and continues to be regularly tested and automatically scanned for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA. These tests have been carried out by Wyre Forest District Council web team.
Manual testing was conducted on a sample of pages against the GOV.uk checklist. The sample covered the homepage; mostly text based pages; images; forms and PDFs and other document types.