Stourport Town Council is committed to protecting the personal information we hold of people who use our services.
We comply with all laws concerning the protection of personal information, including the General Data Protection Regulation (GDPR). We have security measures in place to reduce the risk of theft, loss, destruction, misuse or inappropriate disclosure of personal information. All our systems have unique login details and access is only given to the staff who need it.
This statement of privacy applies to Stourport Town Council’s use of any personal information we collect or create about you. This includes information:
What information we may collect about you and where it comes from
Stourport Town Council collects personally identifiable information whenever you access or sign up to any of our services, request information, make a complaint or participate in activities provided by us. This information may include your name, email address, home or work address, telephone or mobile number, date of birth or bank account details. We also collect anonymous demographic information, which is not unique to you, such as postcode, age, gender, preferences, interests and favourites.
The following is a broad description of the way this organisation processes personal information:
Reasons/purposes for processing information
We process personal information to enable us to provide …
Type/classes of information processed
We process information relating to the above reasons/purposes. This information may include:
We process personal information about customers and clients, advisers and other professional experts and employees.
We sometimes need to share the personal information we process with the individual them self and with other organisations. Where this is necessary we are required to comply with all aspects of GDPR. What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:
We process personal information to enable us to provide a range of government services to local people and businesses which include:
We will ask you for your permission to process your personal information if it is not covered by a public task or legal duty. This might be when we want to use your information in a way which is unexpected or different to the original purpose where there is no legal basis. If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. If you wish to withdraw your consent, please contact the service that asked for your consent in the first instance.
When we may use your details to contact you
Stourport Town Council may contact you in a variety of circumstances, for instance:
|Retention Period||Our retention policy can be obtained by contacting the clerk, or visiting our website.|
|Where stored||Electronic, paper|
|Authority||Stourport Town Council|
|Information Asset Owner||Stourport Town Council|
|Location Held||Electronically or Secure File|
|Sensitive Personal Data||No|
|The right to be informed||Data subjects should be clear about what, why and in what way, Personal Identifiable Information (PII) will be processed.|
|The right of access||Data subjects have the right to learn what PII is held on them by whom and why.|
|The right of rectification||Data subjects can request corrections to their PII|
|The right to erase||Data subjects can request to be forgotten|
|The right to restrict processing||Data subjects can ask organisation to stop processing their PII|
|The right to data portability||Data subjects can ask for their PII in machine readable format or to have it sent to another organisation|
|The right to object||Data subjects can object to organisation processing their PII|
|Automated decision making and profiling||Protection against targeted marketing and decision making|
If you wish to require more information regarding rights, you can do this by consulting the Information Commissioners Office (ICO) website. Or you can contact our Data Protection Officer:
7 New Road